Frequently Asked Questions MENU
About 10 daily

10 daily is not your average news site. Sure, we cover what’s happening in the world of news, politics, celebrity, TV, tech, lifestyle, sport and more. But we’re also about telling stories that are real, relevant – and importantly – fun!

At10 daily we laugh with people, not at them. We’re about real news in real time. Relevant issues, views and debate.

Our team of talented journalists and contributors aren’t afraid of weighing in on and breaking down the trending topics, from the world of Trump to the buzz in Canberra, from the royals to The Bachelor – we’re across everything so that you are, too.

Our mission at 10 daily? We’re here to make you smile. We’re here to make you think. We’re here to make your day.


Where can I access 10 daily?


You can access 10 daily on a variety of different platforms which will continue to grow so watch this space!

Computers on the web:


PC, Mac or Linux with:
Firefox version 23 and up
Chrome version 30 and up
Safari version 8 and up
Internet Explorer version 11 and up

iOS Devices:

Requires iOS 8.0 or later. 


Compatible with:

iPhone X
iPhone 8 Plus
iPhone 8
iPhone SE
iPhone 7
iPhone 6S Plus
iPhone 6S
iPhone 6 Plus
iPhone 6
iPhone 5S

iPad 6th
iPad 6th Wi-Fi + Cellular
iPad Pro (9.7 inch)
iPad Pro (9.7 inch) Wi-Fi + Cellular
iPad Pro
iPad Pro Wi-Fi + Cellular
iPad 5th
iPad 5th Wi-Fi + Cellular
iPad Air 2
iPad Air 2 Wi-Fi + Cellular
iPad Mini 4
iPad Mini 4 Wi-Fi + Cellular
iPad Mini 3
iPad Mini 3 Wi-Fi + Cellular
iPad Air
iPad Air Wi-Fi + Cellular
iPad 4
iPad 4 Wi-Fi + Cellular
iPad Mini 2
iPad Mini 2 Wi-Fi + Cellular

Android Devices:

Requires Android 4.4 or later.

Compatible with:
Samsung Galaxy S9
Samsung Galaxy S9 Plus
Samsung Galaxy Note 8
Samsung Galaxy S8 Plus
Samsung Galaxy S8
Samsung Galaxy S7
Samsung Galaxy S6
Samsung Galaxy Note 4
Samsung Galaxy S4
Samsung Galaxy S5

Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 6
Google Nexus 5X
Google Nexus 5
Google Nexus 7

LG G7
LG V30+
LG Q6
LG K10
LG K4
LG K8
LG G6
LG V20
LG X

Moto x⁴
Moto g⁵ˢ
Moto g⁵ˢ Plus
Moto z² Play
Moto c
Moto e⁴
Moto G⁵ Plus
Moto G⁵
Moto Z
Moto Z Play
Moto X Force
Moto G⁴ Plus
Moto G⁴ Play

HTC U12+
HTC U11 life
HTC U11
HTC U Ultra
HTC U Play
HTC One X10
HTC Desire 650


To watch videos on 10 daily you need a fast internet connection


Will 10 daily have a native app for smart phones?

Right now 10 daily is a mobile first site – this allows us to be as device agnostic as possible and gives us the benefit to provide a great user experience on most market leading smartphones and tablets that have access to the internet.

General

I want to work at Network 10, where do I start looking?

That’s great news. We recommend you visit our careers page and look at what’s available.

What song is on your ad for my favourite show?

The team who make our show promos definitely have an ear for a catchy tune! However, most of the music in our ads is just for use in commercials – it isn't available to buy. Sorry!

How do I know what your official Facebook Pages are for a show?

Many of our shows have official Facebook Pages run by Network 10. We will have a link to these from our website on the show page. We also list them in our “Favourite Pages” on our official certified Facebook Pages.

Contact us

Please get in contact with us via the Support form to the right of the page.

Terms of Use

The 10 play website (tenplay.com.au/), the 10 daily website (tendaily.com.au), and associated branded applications (collectively, the Websites) are owned and/or operated by Network Ten Pty Limited ABN 91 052 515 250 ('Ten'). These terms of use are the terms and conditions of an agreement between the person accessing and/or using the Websites (You) and Ten. These terms and conditions apply, no matter how You may access each Website, including but not limited to via personal computers, laptops, mobile devices, television, and/or a really simple syndication (RSS) feed.

1. Terms

Your access to and use of the Websites are conditional upon Your acceptance of and compliance with all terms, conditions, notices and disclaimers contained in these Terms of Use and anywhere else in the Websites (the Terms). By accessing and/or using the Websites You indicate Your acceptance of the Terms. Ten may change the Terms at any time, and Your continued access/use of the Websites after such change constitutes acceptance of the changes by You. You should check the Terms from time to time for that reason.

Ten may change, alter or discontinue any aspect of the Websites without notice.

2. Disclaimer

Except where expressly stated, Ten makes no representations about the content and suitability for any purpose of the information contained in any Website. It is provided 'as is' without express or implied warranty of any kind.

Other than warranties and conditions implied by relevant legislation including the Australian Consumer Law 2010, the exclusion of which from an agreement would contravene that statute or cause part or all of this clause to be void (Non-excludable Condition), Ten excludes all terms, conditions and warranties in relation to all services, information and other material provided, or intended to be provided, through each Website.

If Ten is liable to You arising from a breach of any Non-excludable Condition (other than one implied by the Australian Consumer Law 2010), Ten limits its liability to You for that breach, at Ten's option, to any one of replacing, repairing or paying the cost of replacing or repairing, the goods, or supplying again, or paying the cost of supplying again, the services, in respect of which the breach occurred. Other than liability for any Non-excludable Condition, Ten excludes all liability for any damages whatsoever including without limitation any special, indirect or consequential damages resulting from loss of use, data or profits, whether in an action in contract, negligence or other tort, statute or otherwise arising out of or in connection with access to or use of the relevant Website or the use or performance of information contained in it.

Neither Ten nor any of its employees, agents or third party content providers or licensors warrants that the Website will be uninterrupted or error-free.

There may be occasions where certain areas of the Website contain adult or mature content. In those circumstances, You must be at least 18 years of age to access and view such areas. By clicking "I Accept" (or providing other appropriate form of acknowledgement as required) where indicated before entering certain parts of the Website, You certify that You are 18 years of age or older.

By using the Websites, you may be exposed to material that you find offensive, objectionable and harmful. By using the Websites, you assume all associated risks.

3. Indemnity

Ten accepts no responsibility for Your actions or omissions, and You agree by accessing and/or using the Websites, to indemnify and hold harmless Ten and its related bodies corporate and its and their employees, officers, agents and contractors from and against all actions, proceedings, suits, claims, demands and costs (on a full indemnity basis) brought or made against Ten by any person arising from or in consequence of such actions or omissions, and from and against any damage, loss, cost or expense suffered or incurred by Ten as a direct or indirect consequence thereof, including in relation to any content or material You contribute to the Websites (eg through blogs, chat rooms, or forums or other submissions).

You agree that Ten may notify and/or cooperate with any authorities and law enforcement agencies in relation to any of Your activities in relation to the Websites, including providing any and all information held by Ten, including Your personal or other details, to those authorities and law enforcement agencies.

4. Intellectual Property Rights

4.1  All content and functionality, including all information, text, images (moving and still), graphics, sound, stories, competitions, software and advertisements contained in the Websites (collectively referred to as material) are protected by International and Australian law, including copyright and trade mark laws, and all rights are reserved. Except where expressly stated all material on the Websites are presented for Your information and entertainment only, and You are not permitted to download or reproduce any material except when reasonably necessary to access and/or use the Websites. When You access the Websites, You agree that You do so on the following conditions:

(a)  Except as noted above, You may access, use, retrieve, review or download the material for Your personal information and entertainment only.

(b)  You may save a local copy of or print material from the Websites for Your own personal information or entertainment, and to inform others about it, but You may not charge any fee for any use and all commercial use or exploitation of any material on the Websites are expressly prohibited.

(c)  Any copyright notice or mark appearing on any material on the Websites must be included on any copy You make.

(d)   You must keep all material intact and in the same form as presented on the Websites and You may not modify it without the express permission of Ten.

(e)  You must not reproduce, communicate, republish or otherwise make available any material from the Websites on the Internet or any means including by other publicly accessible media (eg, newspaper, television or radio) without the specific written consent of Ten.

(f)  You must not use the Websites or any of the material contained in it for any purpose which is unlawful, prohibited under these Terms, or which violates any right of Ten or any other owner of any rights in the material contained in the Websites.

These Terms replace entirely any implied licence terms that might otherwise apply to the material on the Websites. Ten explicitly prohibits use of the material on the Websites in any manner other than as expressly licensed in these Terms. Notwithstanding the above, educational institutions may download audio or audio-visual program material solely for their educational purposes under the terms of Part VA of the Copyright Act, 1968 (Cth). For more information educational institutions should contact Screenrights (licensing@screenrights.org).

4.2 Activities You must not engage in include:

(a)  making a copy, modification, adaptation or reselling or redistributing any material on the Websites;

(b)  any commercial use of material on the Websites, unless such use is authorised in writing by Ten;

(c)  any form of representation, including linking or framing, that could mislead or deceive a person into believing that the material is from a source other than the Websites;

(d)  any use of or access to the Websites by any automatic tool, including "spiders", "crawlers", "robots" or offline browsing tools; or

(e)  any access or use of the Websites by any means that is contrary to the commercial interests of Ten (eg, to facilitate a means of encouraging users of the Websites to use another website offering services similar to those on the Websites).

4.3 Copyright Agence France-Presse (AFP), 2011

AFP text, photo, graphic, audio or video material shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. AFP news material may not be stored in whole or in part in a computer or otherwise except for personal and non-commercial use. AFP will not be held liable for any delays, inaccuracies, errors or omissions in any AFP news material or in transmission or delivery of all or any part thereof or for any damages whatsoever. As a newswire service, AFP does not obtain releases from subjects, individuals, groups or entities contained in its photographs, videos, graphics or quoted in its texts. Further, no clearance is obtained from the owners of any trademarks or copyrighted materials whose marks and materials are included in AFP material. Therefore you will be solely responsible for obtaining any and all necessary releases from whatever individuals and/or entities necessary for any uses of AFP material.

4.4 AAP DISCLAIMER AND COPYRIGHT NOTICE
AAP content is owned by or licensed to Australian Associated Press Pty Limited and is copyright protected. AAP content is published on an “as is” basis for personal use only and must not be copied, republished, rewritten, resold or redistributed, whether by caching, framing or similar means, without AAP’s prior written permission. AAP and its licensors are not liable for any loss, through negligence or otherwise, resulting from errors or omissions in or reliance on AAP content. The globe symbol and “AAP” are registered trade marks.

4.5 ASSOCIATED PRESS (AP) DISCLAIMER AND COPYRIGHT NOTICE

Associated Press (AP) text, photos, graphics, audio and/or video material shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. Neither AP materials nor any portion thereof may be stored in any electronic or other system except for personal, non-commercial use. AP will not be held liable in any way to the User or to any third party or to any person who may receive information in Service or to any person whatsoever, for any delays, inaccuracies, errors or therefrom or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby.

4.6 THOMSON REUTERS DISCLAIMER AND COPYRIGHT NOTICE

Licensee acknowledges and agrees that text or Multimedia from Thomson Reuters are for the personal, non-commercial use only of Users and not otherwise for copying, archiving, storing, republication, re-distribution, re-dissemination, publication or any other commercial exploitation in any form or by any method whatsoever by Licensee, Users or any other persons. Thomson Reuters will not be held liable in any way to the User or to any third party or to any person who may receive information in Service or to any person whatsoever, for any delays, inaccuracies, errors or therefrom or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby.

5. Trademark

The logo and word mark for each of 10 play, 10 daily, 10, 10 HD, 10 Boss, 10 Peach, 10 All Access are trade marks owned by Network Ten Pty Limited or its Related Body Corporate and each mark may not be used without the prior specific and written permission of Ten. No other trade mark appearing in the Websites may be used without the prior specific and written permission of the trade mark owner.

6. Registration

6.1 You agree to provide true and accurate information about Yourself as prompted by the  registration form ('Registration Information') and promptly update any such Registration Information. You may only register once for a 10 play membership and You must not register, or attempt to register, more than once or attempt to achieve registration of more than one 10 play membership for Yourself (eg by applying for multiple registrations or memberships by using different email addresses, different mailing addresses or variations on first or last name for the same person). When You register, You must provide Your real name and any other such details as requested on the registration form.
We may use the information you provide at registration to let you know about programs and other things we think may be of interest to you. If we use this information for direct marketing purposes, we will give you the opportunity to opt out of receiving any further marketing material.

If You provide any information that is untrue, inaccurate or inappropriate or Ten has reasonable grounds to suspect that such information is untrue, inaccurate or inappropriate or that You have registered, or attempted to register, more than once, Ten has the right to suspend, terminate, lock or delete Your membership registration. Ten accepts that You may make a mistake when registering information about You, and that You will need to correct such mistakes. However, Ten may suspend, lock, terminate and/or delete Your membership if certain details about You (eg Your age) are changed on more than one occasion.

6.2 These Terms will be supplemented by any specific terms and conditions for individual competitions or promotions that You may enter on the Websites or on any other Ten website.

6.3 You are responsible for maintaining the confidentiality of Your password. You agree to immediately notify Ten of any unauthorised use of Your password or any other breach of security.

6.4 Ten may refuse Your registration request for any reason, including if You attempt to associate the same email address with more than one membership (irrespective of whether an existing membership is inactive or has been deleted, locked or suspended) or if Ten has reasonable grounds to suspect that You have registered, or attempted to register, more than once.

7. Comments box and other interactive facilities

In relation to Your use of or participation in any interactive facility associated with the Websites (eg blogs, chat rooms, forums and other content submissions) You agree to the following:

7.1 You are legally responsible for all material and content You submit to the Websites.

7.2 All content and material published on the Websites is at Ten's sole discretion. Ten may refuse access to any person or edit or delete material posted by any person for any reason without notice.

7.3 Ten may in its absolute discretion remove, alter or block any material submitted to the Websites by You, and Ten may terminate, suspend or restrict Your access or use of part or all of the Websites.

7.4 Under no circumstances will You post any material, or engage in any behaviour, that is, or could reasonably be taken to be, predatory or intimidating, or in any way designed to solicit identifying information from anyone under the age of 18 years.

7.5 You will not:

(a) Post or submit any illegal, threatening, discriminatory, harassing, abusive, offensive, defamatory, racially or sexually vilifying, obscene, pornographic or indecent material of any kind, or any material in contempt of any court or parliament, or encourage any other person to do so.

(b) Post or submit any material which itself, or in a manner which, violates or infringes upon the rights of any other person, including privacy, confidence, performance, moral or copyright unless You have first obtained the express permission of the relevant right holder.

(c) Post or submit any material that is false or misleading.

(d) Post or submit any material that is inappropriate or of nuisance value.

(e) Post or submit any material that provides instruction on illegal activity or discuss illegal activities with the intent to commit them.

(f) Knowingly post or submit or permit the posting or transmission of any material, which contains a computer virus.

(g) Attempt to exploit the activity for Your own commercial purposes or the commercial purposes of any other person, or actually do so (including the posting or transmission of advertising or promotional material), except for legitimate e-commerce functions to be performed by registered users.

(h) Delete or alter or attempt to delete or alter attributions, legal notices, trade marks or copyright marks on any material contained in the Websites or posted or transmitted on any interactive facility.

(i) Download or post any material, which You know or ought to know, cannot be legally distributed.

(j) Post or submit any material on behalf of a suspended member or use an account that is not yours. If this occurs, Ten may lock, suspend or terminate Your membership.

7.6 Notwithstanding its right to supervise or actual supervision of interactivity, Ten has no obligation whatsoever to monitor interactivity or supervise interactivity in any way and accepts no responsibility or liability for any contents therein including, but not limited to, responsibility for any defamatory material or for any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted or transmitted via the Websites.

7.7 You warrant that You are the owner of, or are licensed to use, all intellectual property rights in, and that no third party intellectual property rights will be infringed by, any material placed by You on the Websites.

7.8 You grant to Ten a perpetual, royalty-free, non-exclusive, transferrable unrestricted world-wide licence to use, copy, sub-licence, re-distribute, adapt, transmit, edit, publish and/or broadcast, communicate, publicly perform and display any material and/or any part of any material submitted by You to the Websites in any manner and in any medium or forum. Your grant of licence to Ten will be by reference to the material submitted by You to the Websites.

7.9 You consent to Ten doing all things to any material You place on or submit to the Websites, including reproducing, transmitting, publishing, modifying or altering such material, and without attribution of authorship, or by bearing false authorship or by modifying or altering the material even if such modification may otherwise constitute derogatory treatment of the material.

7.10 At the request and expense of Ten You agree to do all things necessary or desirable, including executing other documents, to give effect to these Terms, eg signing all documents in relation to intellectual property rights and moral rights.

7.11 You consent to Your personal information being used and/or disclosed for any reasons given to You by Ten in relation to the collection or use and disclosure of Your personal information. For example, as part of registration You consent to Ten using and disclosing Your personal information for the purposes of sending marketing or other promotional material to You. Notices that may be sent to You include emails that confirm Your registration with the Websites, as well as any other notice related to Ten's operation of the Websites.

7.12 Your submissions are deemed non-confidential and Ten has no obligation to maintain the confidentiality of any information, in whatever form, contained in anything you submit, except pursuant to the Ten Privacy Policy

8. Dealings with Third Parties

Any dealings between You and third parties (eg affiliates and associates of Ten) through the Websites, such as participation in promotions conducted by advertisers and its terms, conditions, warranties or representations, are solely between You and such third party and You agree that Ten is not responsible or liable for any loss or damage of any kind incurred as a result of such dealings or as the result of the presence of the third parties on the Websites.
9. Hotlinks

The Websites may contain hyperlinks to websites operated by third parties (eg associates and affiliates of Ten). Ten is not responsible for the contents of any linked web site (including any goods or services offered or supplied through such a web site) or any hyperlink contained in the linked web site. The inclusion of any link does not imply any endorsement of the linked web site by Ten. Any link within the Websites, which takes You to a third-party website, is clicked on entirely at Your own risk. Ten does not endorse or in any way adopt representations made by advertisers on the Websites or any linked web site, nor are any offers made by such advertisers or web site operators also made by Ten.

10. Termination

You agree that Ten may in its absolute discretion terminate or suspend Your password or registration, remove, alter, block or suspend any content on, or that You submit to, the Websites, for any reason, either with or without notice. Ten will not be liable to You or any third party for any such action, including termination of Your registration.

11. Notices

Notices to You may be made by various means, including by email, regular mail or by displaying notices or links to notices on the Websites.

12. Comments and Complaints

Ten has a variety of complaint handling mechanisms. You can contact us at contactus@networkten.com.au and details about how to lodge a complaint can be found at Contact Us

13. Governing Law

The Terms constitute the entire agreement between You and Ten and will be governed by the Laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia in relation to any matter arising in connection with a Website or these Terms. If any provision of the Terms is found to be invalid or unenforceable by an Australian Court of Law, it shall be severed and will not affect the remainder of these Terms, which will continue in full force and effect. All rights not expressly granted are reserved.

14. Privacy Policy

Personally identifiable information may be gathered from Website  registration, contest registration, content submissions, community postings, suggestions, voting activities and transactional areas on a Website. Such information is subject to Ten's Privacy Policy. For more information, please see our full Privacy Policy.


This page last updated:  07 November 2018

For further information about the Terms Contact Us

Privacy Policy

Our Commitment to you 

Network Ten Pty Limited and its related companies listed at the end of this Privacy Policy (collectively, Ten) take very seriously your privacy and our obligations under the Privacy Act 1988 (Cth). Any personal information you provide to us will be managed carefully. We have a range of procedures in place to help protect your privacy.

At Ten we conduct our operations in accordance with the Australian Privacy Principles. These are standards that set out the principles governing information handling practices for organisations like Ten. Additionally we are committed to high standards of privacy protection in our journalism through our adherence to the Commercial Television Industry's Code of Practice.

What Personal Information does Ten collect? 

If you become a Ten member (a member of 10 play) or a subscriber of a Ten service (eg 10 daily), we may collect your name, address, suburb, state, postcode, email address, date of birth or age, gender and telephone number. If you log in via a social media platform such as Twitter, Facebook or Google+, we may also collect your user ID details for that platform, and any information you have permitted them to share with us.

You might also provide personal information to Ten if you:

- complete any application forms;
- contact us (including calling our offices or provide feedback, comments or suggestions on programs and other Ten activities)
- enter a competition (including on the 10 play or 10 daily website, or any of our 10 play applications)
- contact us as a customer or client of Ten
- provide services or products to Ten
- visit our offices (including via security surveillance of our premises including CCTV)
- attend a studio audience; or
- apply for a job with us.
We usually collect this personal information from you directly as part of your interaction with us. However in some circumstances we may receive or collect your personal information from a third party (such as a recruitment agency or a party supplying a service to you).
On occasions we collect personal information via third parties such as commercial partners, where you have opted-in to having your personal information disclosed to Ten.

The type of information we collect will very much depend on what you give us and the circumstances of your interaction with us. It might be your name, address, telephone number, email address, work contacts, photographs, interest, hobbies and any other personal details you wish to provide.

Ten may perform statistical analysis of user activity and characteristics in order to measure interest in and use of the 10 play website, the 10 daily website and Ten’s other websites (Websites) or any of our 10 play applications or other applications (Applications) and to inform others of such information, as well as the number of users who have been exposed to or have clicked on any particular areas in the Websites or our Applications.

You acknowledge that when you disclose personally identifiable information on the Websites, or via any of our Applications, that information, along with any substantive information disclosed in your communication, may be collected, collated, used and disclosed by Ten and may result in marketing and promotional messages being sent to you from Ten or its associates and affiliates.

There may be times when we ask for personal information from you and you do not wish to provide it. Not providing such information may mean, for example, that we cannot enter your details for a competition or provide you with a particular service that you want.

We would appreciate it if you could let us know when personal information you have supplied to us needs to be updated or is no longer valid. Where that information relates to a Ten membership or subscription, you may do this by editing it in your account information. In other cases, you may do this by contacting us as set out below.

Non-personal information and data may be automatically collected through the standard operation of Ten's Internet servers or collected through the use of cookies and other code (such as tags and pixels). If you do not want information collected through the use of cookies, you should use your browser's cookie disabling feature. You should note, however, that if cookies are disabled certain features may not be available. The use of cookies on the Websites enables us to deliver and maintain customised options when you make return visits to the sites and enables delivery to you of targeted advertising on the Websites and on third party websites. We may share and allow collection of non-personal information (such as demographic information and pages visits) with our partners as part of our analytics, measurement or advertising programs.

Such non-personal information may be used by Ten’s partners on third party websites to deliver targeted advertising tailored to your interests and online browsing behaviour. For more information about online behavioural advertising or if you wish to opt-out of online behavioural advertising, please visit the opt-out pages at http://www.youronlinechoices.com.au/.

Nielsen Australian and Netratings Australia auditing and measurement systems are used on our Websites and some Applications. Our Website and Applications may feature Nielsen’s proprietary measurement software which will allow you to contribute to Nielsen’s market research and/or audience ratings services including by Nielsen’s collection of content viewing data and use of cookies and web beacons. Please see Nielsen Digital Measurement Privacy Statement at http://www.nielsen.com/digitalprivacy for more information and to learn about the measurement software, the information collected by Nielsen and user choices, as well as to access Nielsen user choice options in relation to Nielsen’s measurement services and collection of information.

What does Ten do with the personal information?

The purpose for which we collect the information is to give effect to the particular interaction you have with Ten. That might be, for example, when you participate in a competition we run, for publicity or promotion of a Network personality or for developing the business relationship between you and Ten. We may use your personal information to let you know about programs, products or other things we think may be of interest to you or to get your feedback. If we use your personal information for direct marketing purposes, we will give you the opportunity to opt out of receiving any further marketing material. We may share the personal information that you have given to us with other companies within our group, our associates and affiliates.

Sometimes we may give you the option to receive further communications from one of our advertising partners, for example when we run a competition in conjunction with that advertiser. If you do chose to opt in by expressly providing consent to receive communications from that third party advertiser, Ten may disclose your personal information to that third party. In this circumstance, Ten requires that third party to agree that your personal information be dealt with in accordance with that third party’s own privacy policy (which will be made available for you to view at the time that you opt in), in accordance with all applicable privacy laws and the Spam Act at all times, and pursuant to best practice confidentiality and security procedures.

We may also use your personal information for related purposes that you would reasonably expect. We take particular care with any sensitive information that we may have (if any).

If we have contracted out a service to a third party, we may need to disclose your personal information to that third party service provider to ensure that you get the service needed. In these circumstances, we require the third party to protect the privacy of the information that is disclosed to it.

There may be circumstances where the law requires us to disclose the information, or where disclosure is required to prevent a risk to health or safety or for law enforcement purposes.

How do we look after your personal information? 

We have internal security measures in place to help protect personal information from misuse, modification, unauthorised access, or unauthorised disclosure. We have a security system in place to deal with the physical security of our premises and the personal information kept at our premises. We have procedures in place to maintain secure computer systems. We take reasonable steps to ensure that work areas are secure, and information on databases is protected by pass words and accessed only for legitimate purposes. All our staff are made aware of their obligations under the privacy principles to make your privacy a priority in dealing with personal information.

We take reasonable steps to ensure the information we collect, use and disclose is accurate, complete and up to date.

When we no longer need your personal information we have procedures in place to either destroy it in a secure manner or to permanently de-identify the information.

Ten currently sends personal information covered by this Privacy Policy to Canada and the USA.

Can You Access or Correct Information Held by Ten? 

We maintain records of personal information we have collected. You can gain access to the personal information held by Ten about you in two ways. If you have registered as a Ten member (including by being a member of 10 play), most information held by Ten about you can be viewed and changed directly by you by logging into the relevant Website or Application and reviewing your account information. Except in some limited circumstances such as where the information is commercially sensitive, other personal information held by Ten about you is available by contacting the Network Privacy Officer. Contact details for the Network Privacy Officer can be found at Contact Us

You can submit a request for access to your personal information to the Network Privacy Officer. We will process a request for access as quickly as possible. We reserve the right to impose a reasonable charge for processing and collating personal information, where appropriate and permitted under the Privacy Act 1988.

If you inform us that the information we hold is incorrect we will, if appropriate, amend those records.

Do you have a complaint?

If you are concerned that there may have been some inappropriate use or disclosure or any other breach relating to your personal information, we want to know about it. The contact person for complaints is the Network Privacy Officer. All complaints will be investigated. Contact details for the Network Privacy Officer can be found at Contact Us

Changes to this Privacy Policy

Ten may change its privacy policy at any time, and you should check this policy from time to time for that reason.

Have we answered your questions about privacy?

If you have other questions regarding our information handling processes, please Contact Us.

Ten Facebook App Privacy Policy

Please check our Facebook App Privacy Policy for enquiries regarding any of Ten's Facebook Apps.

Companies covered by this policy

Ten Network Holdings Pty Limited (ABN 14081 327 068)

The Ten Group Pty Limited (ABN 50 057 564 708)

Network Ten Pty Limited (ABN 91 052 515 250)

Ten Online Pty Limited (ABN 83 089 829 667)

Ten Ventures Pty Limited  (ABN 64 089 830 759)

Network Ten (Melbourne) Pty Limited (ABN 39 008 664 953)

Network Ten (Brisbane) Pty Limited (ABN 14 050 148 537)

Network Ten (Sydney) Pty Limited  (ABN 41 008 664 962)

Television & Telecasters (Properties) Pty Limited (ABN 52 050 690 161)

Caprice Pty Limited (ABN 82 008 655 847)

Network Ten (Adelaide) Pty Limited  (ABN 65 007 577 666)

Chartreuse Pty Limited (ABN 88 008 665 874)

Network Ten (Perth) Pty Limited (ABN 96 009 108 614)

Ten Employee Share Plans Pty Limited (ACN 082 736 150)

Elevenco Pty Limited (ACN 147 043 981)



This page was last updated on 7 November 2018